While you're typing the same reply again, the next customer is waiting. One click sends it, and you're on to the next one.
Free to use, no account needed.
You help more people in the same day.You can see where every deal stands.Following up no longer depends on your memory.
Replying within the first hour makes you 60x more likely to reach the customer than replying the next day.
Harvard Business Review, a study of 2,241 companies.
You already explained this today. Save the answer once, as text, audio, image or file, and it goes out in one click. It all happens inside the chat: you type a semicolon (;) and the right answer shows up right there, with no other tab to open and no file to hunt for on your computer.
Type ; in the chat and they show up here
Find it without remembering the name
The list narrows as you type. The search looks at the name, the message text and the shortcut, so the right one shows up before you remember how you saved it.
Record the audio right there
The record button lives inside the quick message. That good explanation of your service becomes a saved answer.
Organize them your way
Color-coded categories, and you just drag them into the order you want. Each message shows how many times you've used it, and the most used ones come first in the search.
The columns are your own WhatsApp lists, and one click builds the funnel. You type nothing: the conversation is the card. And that quote you lost track of, buried in all those chats, is sitting right there in its column, waiting for you to come back.
Lost the sale? Hotzapp asks why
Right there in the chat, with the reasons ready: price, stopped replying, bought elsewhere. If you skip it, the card moves anyway. That is all the board asks of you.
Change it here, it changes on your phone
The columns are WhatsApp's own labels. The color and the count are the same on both screens.
The card holds more, if you want
The deal value, where the customer came from and your notes. None of it is required.
The board is already open next to your chats, inside WhatsApp Web. No second tab to open.
The message goes out on its own, at the time you set. Write the answer now, pick the time, and go help the next customer. Your day starts with Reminders telling you who is still waiting on you. Following up no longer depends on your memory.
Overdue
Today
Upcoming
The message goes out from your own WhatsApp, one chat at a time, with the browser open. Nothing goes out unless you set it up first.
Whoever is waiting comes first
The day opens with yesterday's customer, and tells you how long they've been waiting. Marking it done or snoozing it is one click, with undo.
It lands on your calendar too
Check one box and the reminder opens in Google Calendar, already filled in.
Set it and changed your mind?
You can change the message after you've set it, and the chat shows there's one on the way.
Hotzapp keeps the count for you. A busy day is not the same as a day you kept up with. The panel shows how many customers came in, how many you replied to and how long they waited, right next to the chat, with no report to open.
Today's movement
Response time
Updated: 6:05 PM 6:07 PM · updates automatically
The goal is yours
You set your goal in minutes. The panel shows how many of your replies met it.
New customers are counted separately
The first reply to whoever arrived today gets its own number, with how long it took.
Yesterday is the yardstick
Every number of the day comes with the difference from yesterday, so you can see if it went up or down.
Everything you create is saved on your computer: notes, quick messages with their audio and files, reminders, scheduled messages and the board. Whenever you want, you save one backup file with all of it inside.
One file holds everything
You create it whenever you want and keep it wherever you want. The daily numbers go with it.
New computer? It all comes with you
Install Hotzapp there, restore the file, and your notes, quick messages and reminders come right back where they were.
Notes only you see
"Wants the red one, paying by card." It stays in the chat, and the customer sees nothing.
What you create stays on your computer. The privacy policy spells out the rest.
If one of these looks like your week, Hotzapp is for you.
You sent the listing and the client went quiet. A week went by and nobody reached out again.
The ad brings people in all day. They all ask the same thing, and you type the price out again.
There are too many chats open. The quote you sent gets buried in them.
A customer asked the price and said they'd think about it. They never came back, and the sale died there.
Your business isn't on the list? If your customers message you on WhatsApp, it works the same for you. Want to see how it looks in your case? Just message us.
Message us on WhatsAppIn all four, something gets buried in your chats: the customer, the quote, or the answer you already gave today. With Hotzapp, nothing gets buried.
These are people who serve customers on WhatsApp all day, each in their own line of work.
"With quick messages, every patient gets the same answer. The reply goes out fast, and we can see more patients in a day."
"It made my day-to-day much easier. Being able to see the response time for each customer really helps me keep track and set more realistic goals."
"I used to repeat the same answer all day, all by hand. Now I answer one customer while I'm talking to another, and I can handle a lot more people in a day."
"I manage more than 30 client accounts. When a client complains the leads are bad, I show them the response data. The problem is never the ads."
On the free plan you answer on the spot, organize your chats and never miss a follow-up. Pro is for when business picks up: no limits, plus weekly and monthly numbers so you can see what's working.
Never expires, no card. You move up to Pro whenever you want.
Billed monthly.
Charged once a year: $71.
You serve more customers without working longer hours.
Credit card. The dollar amount is approximate. The charge is in Brazilian reais, and your bank converts it at its own rate.
No card and no sign-up. You install it in your browser and use it in the next chat.
2,500+ users · 4.7 ★ on the Chrome Web Store · since 2017